It takes about a week for your return to come to us and be processed. As soon as we have received your goods, you will receive a confirmation via e-mail from us.

To avoid a payment reminder from Klarna, we recommend that you do one of the following:

  • Pay your entire invoice. We will refund you when the return is approved.
  • Report return to Klarna in their app, online at  Then your invoice will be paused until we have handled your return. It will then be credited if you returned the entire order. If you returned parts of the order, a new and updated invoice will be sent out instead.


For further questions, contact